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3. Managing Child Accounts


3.1 Renewing Child Accounts/Making a Payment

Step 1. Log into your parent account and click on the button.

Step 2. Click on the "Account Renewals/Payments" button to open the account renewal page.

Step 3. Click on the checkbox(es) to select or deselect renewal students accounts.

Step 4. Click on the "Make a Monthly Payment" or "Make a Yearly Payment" link to open the payment page as right.

Step 5. Verify your payment information and click "Pay Now" button. Then you will go to the payment processor's website (PayPal).

Step 6. Follow the instruction to make the payment. After you have completed your payment, your child account(s) will be renewed.

 

3.2 Creating New Child Accounts

Step 1. Log into your parent account and click on the button.

Step 2. Click on the "New Accounts" button to open the new account page as below.

Step 3. Beside the number, enter the first name, last name, level, username and password of each child.

Step 4. Click on the "Create the child accounts" button that appears at the bottom of the window to complete the process.

Step 5. Select OK to the prompt "Are you sure you want to create the student accounts?" The new child account(s) are added to the child list.

 

3.3 Updating Child Accounts

After creating a child account you can change the account information including first name, last name, and password.

The procedure steps for updating child account information are:

Step 1. Log into your parent account and click on the button.

Step 2. Open the account information window for a child. Click on Update in the child account window. Marlon Dean's window will appear as below.

 

Step 3. Make necessary changes to the student information.

Step 4. Click the Update Account button to update the change.

 

3.4 Deleting a Child Record

When it is necessary to remove a child record, open the Update Child Information window (as above). There are two options to remove a child record:

Delete All Child Records: this option will remove all instances of child data associated with the selected child account. But the child can still use this account.

Delete the Account and All Records: this option will remove all instances of student data associated with the selected student. And also delete the child account. The child cannot use this account. Use this for initial input mistakes or to delete temporary, unreal child created for the purposes of exploring the system.

 

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